[Nov 23, 2009 14:09] Web access to Microsoft Live@edu accounts now works.
| Help Desk (Extended Consulting) | |
|---|---|
| Description | Desktop/UNIX/Web support problems that cannot be resolved in a phone call to the Help Desk will be referred to the appropriate technical staff for additional troubleshooting. Only if the additional phone/email consultation is unsuccessful at resolving the problem will the user be scheduled for support at an appropriate location or referred to other, possibly for-fee, service providers. |
| Fee | Mostly free, possibly for-fee if referred further |
| Service Home Page: | http://www.itc.virginia.edu/helpdesk |
| Contact | ITC Help Desk |