[Nov 23, 2009 14:09] Web access to Microsoft Live@edu accounts now works.
Effective: Nov. 21, 1994
Revisions:
The Department of Information Technology and Communication maintains a policy of communicating its activities openly to the public, through the press and other mass media and in keeping with the University's overall mission and goals as established by the Board of Visitors.
The Office of University Relations is charged by the president with institutional external and internal communications and is the University's official contact with the press in compliance with the Virginia Freedom of Information Act. Individuals are, of course, free to communicate with the media as private citizens or regarding their own scholarship, teaching or professional expertise. Where the press contact involves department-wide policy and position - including budgetary and planning issues - an ITC director coordinates the response with the Office of Information Technologies and the Office of University Relations.
As individual staff members of the Department of Information Technology and Communication, please observe the following process in contacts with the press:
- Answer questions that are within the normal range of specific or technical questions you might receive from a typical client/user.
- Be aware of reporters' deadlines and arrange to have an appropriate person return calls the same day if you cannot do it yourself.
- Refer all other inquiries (those that are beyond your area of expertise or responsibility) to your division director. He or she, as the person with access to a wider range of information, most likely will be able to assist the reporter.
- Notify your division director and the Office of University Relations of any inquiries from the press so that we are able to be of the most help in providing the information they seek.
- Directors should feel free to delegate the inquiry to the best information source in their division after consulting with that individual and, if necessary, with the Offices of Information Technologies and University Relations.
- Directors should also feel free to get a full sense of the scope of the information being sought by the press and should take the time to gather information in a careful manner before returning the press call and offering the information.
Information Technology & Communication
Contacts & Division Descriptions
Updated November 14, 2000
Office of Information Technologies:
Vice President and Chief Information Officer,
James L. Hilton, 982-2249
Associate Vice President and Deputy Chief Information Officer,
Michael R. McPherson, 924-3197
Director of Security Coordination and Policy, Shirley Payne, 924-4165
Coordinate rules of access to ITC systems. Arrange consultation and
risk assessment services to the University for computing security issues.
Advanced Technology and Academic Projects:
Tim Sigmon, 924-0615
Research, development and use of advanced technologies. Advancing
computing and communication for research and instruction: advice,
assistance in getting new facilities and planning new joint ITC/Department
facilities.
Applications and Data Services:
Don Reynard, 924-4170
Project management, systems analysis, and programming for administrative
and academic application development and enhancement. Consultation on
general database issues and administration of databases dealing with
institutional-level data.
Budget and Administration:
Susie McCormick, 924-4142
Financial planning, budgeting, contracts, disaster recovery planning,
ITC-negotiated software and hardware agreements.
Communications and Systems:
Jim Jokl, 924-0616
Provides data, voice, and video communications services. Provide network
infrastructure including cable plant, building electronics, central
telephone switches, and high-speed routers. Expand the University fiber
optic network. Support electronic mail, conferencing, dial-up modems, and
access to the Internet. Manage the network software component across all
operating systems and computing platforms and develop relevant standards.
Provide voice, data, and video services to students living in University
housing facilities. Mainframe and Unix operating systems support.
Install systems software and applications systems which require hooks
into the operating system. Capacity planning and resource measurement
data collection and aggregation. Install and repair Unix systems.
Computing Support Services:
Terry Lockard, 924-4853
Provide support for: UNIX, Macintosh, Windows-based personal
computers, and mainframe systems; use of information technology
in instruction; account administration; statistical
computing; information services (e-mail, USENET news, and Web);
public workstation facilities;
Training; Customer Communications; Centralized Help Desk
for telephone and walk-in consulting; pro-active user outreach
and departmental support programs.