**if your restoring your machine with a DCI image restore CD (IRCD) click here**
If your Dell system software gets damaged or corrupted to the point where your computer will not start up or will only start in Safe Mode you can restore the software to factory condition including the DCI application software.
Note: This process will destroy any software or data you have installed or created after the first time the computer was used.
To restore your Dell software do the following:
1. If you have your printer plugged in. Please unplug it and any other periphals (ie. webcams,scanners)from the back of your computer.
2. Start your Dell . As soon as you see the black screen with the blue Dell logo hold down the F8 key. Your screen will change to show Microsoft Windows 98 Startup Menu at the top with 6 menu choices.
3. Press the Shift key and the F5 key. This will change to show the C:\> prompt.
4. Type zztop at the C:\> You will see a new screen showing three choices.
5. Type number 2 for Restore System to Like Factory New Condition. Your computer will immediately begin to check the software to restore. You will see a warning message and a list of two choices.
6. Type number 1 Proceed with Software Restore. This will take about 20 minutes.
7 . When the restore is complete you will see a message at the bottom of your screen telling you to remove the diskette from your computer and restart. Ignore the message and press the Ctrl, Alt and Delete keys to reboot the computer.
Make sure the printer cable is removed along with other periphals from the computer before restarting.
8. Fill out the Windows Product Key information found on the top of your computer case and proceed with the startup.
9. Follow the printer setup instructions that came with your printer. As well as other devices that you've added to your machine.
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