- Password Recovery Wizard - Answer these questions to determine how to reset your password; or
- Which Password Do You Need to Retrieve? - Select the computing account for which you’d like to change the password.
Password Recovery Wizard
Answer the following questions to quickly determine how to go about resetting your password.
- Are you a student?
- If yes, you’re a current student - Are you taking classes through the School of Continuing and Professional Studies (SCPS)?
- If yes, through SCPS - Go directly to the SCPS website to reset or obtain your permanent password.
- If no, you’re any other type of student - Proceed to Question #2.
- If no, you’re not primarily a student; you’re an employee - Did you change your originally-assigned password? (You were initially given the same password for your 3 major computing accounts.)
- If yes, you changed it and have since forgotten it - Follow instructions below to reset your password on:
- UVa’s Central Mail Service (used for CMS WebMail);
- Eservices (used for UVa Exchange Service, logging into public computers, networked printing, etc.); or
- blue.unix (used for logging into UNIX clusters, research computing clusters, and for posting to other UVa websites).
- If no, you didn’t change it - Retrieve it by simply returning to the Responsible Computing Quiz.
- If yes, you changed it and have since forgotten it - Follow instructions below to reset your password on:
- If no, you’re not yet a student, but are an applicant for admission to UVa or a newly-admitted student who has not yet begun classes - Go to the UVa Applicant/Temporary Password Request page to get a temporary password.
- If yes, you’re a current student - Are you taking classes through the School of Continuing and Professional Studies (SCPS)?
- Did you begin taking classes at UVa for the first time beginning in Fall 2009 or later?
- If yes, you began in Fall 2009 - Proceed to Question #3.
- If no, you began in any other term, including Summer 2009 - Did you change your originally-assigned password?
- If yes, you changed it and have since forgotten it - Follow instructions below to reset any of your major computing accounts:
- UVa Gmail or UVa Microsoft Windows Live;
- Eservices (used for logging into public computers, networked printing, etc.);
- blue.unix (used for research computing clusters, etc.);
- If no, you didn’t change it - Retrieve it by simply returning to the Responsible Computing Quiz.
- If yes, you changed it and have since forgotten it - Follow instructions below to reset any of your major computing accounts:
- Do you have a password that will get you through NetBadge to at least one UVa service?
- If yes, you’re able to log into NetBadge - Proceed to Question #4.
- If no, you’re unable to log into NetBadge - Go to the UVa Applicant/Temporary Password Request page to get a temporary password. Then proceed to Question #4.
- Note: To use the UVa Applicant/Temporary Password Request page, you must have your SIS number and the email address you used on your application for admission to UVa—see the page for more information.
- Do you (still) have your white PassPhrase card?
- If yes, you (still) have your PassPhrase card -
- Go to the website listed on it (http://whois.virginia.edu/idm) and log in using your existing NetBadge password (for new students, this must be your temporary applicant password).
- (Re)set your personal security questions and answers.
- After you do this, you will have a chance to (re)set your permanent password.
- If no, you no longer have your PassPhrase card, or never obtained it -
- Then you must (re)do your in-person identity proofing to get (another) one.
- Once you have a PassPhrase card, go to the website listed on it (http://whois.virginia.edu/idm) and log in using your existing NetBadge password (for new students, this must be your temporary applicant password).
- (Re)set your personal security questions and answers.
- After you do this, you will have a chance to (re)set your permanent password.
- If yes, you (still) have your PassPhrase card -
Which Password Do You Need to Retrieve?
Most Common Computing Accounts
- Applicant System (a temporary password from UVa Admissions, thru the SIS)
- blue.unix
- Central Mail Service (CMS)
- Eservices
- UVa Exchange Service
- Gmail (UVa Gmail)
- Home Directory Service
- Microsoft Live@edu (UVa Windows Live email)
- NetBadge
- “Permanent” password
- Proxy Server
- SharePoint
- SIS (Student Information System)
- “Temporary” password (a password on the Applicant System from UVa Admissions, thru the SIS)
- UVaCollab
- UVaAnywhere & UVaAnywhere-Lite (VPN)
Other Computing Accounts
- faculty.virginia.edu websites
- indorgs.virginia.edu websites
- Integrated System (employee self-service)
- MySQL Servers (dbm2/dbm1)
- people.virginia.edu websites
- Research Computing Systems (high-performance computing clusters)
- VPN for Mainframe/Oracle
- www.virginia.edu websites
- web.virginia.edu/fusion.web.virginia.edu websites
Instructions for Retrieving or Changing Your Passwords
How to Change Your Password for the Most Common Computing Accounts
| Computing Account/What It’s For | How to Retrieve or Change Your Password |
|---|---|
NetBadgeVerifies your identity as a valid user of the UVa website or online resource you are trying to access |
NetBadge is not a UVa computing account in itself. Instead, it logs you into a UVa website using either your personal digital certificate or your computing ID and password from your other computing accounts. If you don’t have a personal digital certificate to log into NetBadge and need to change the password you use to log into it, then change the password for any of the following accounts that you have:
|
Applicant SystemA temporary password given to applicants for admission through the SIS
|
|
blue.unixFor logging into UNIX clusters, research computing clusters, and for posting to www.virginia.edu, people.virginia.edu, and other websites hosted on ITC UNIX or Linux Web server clusters, such as faculty.virginia.edu or indorgs.virginia.edu |
|
Central Mail Service (CMS)UVa’s legacy homegrown email service provider |
|
EservicesFor logging into public computers, networked printing, the UVa Exchange Service (shared UVa calendaring), Premium Server clients, administrative operations, SharePoint |
|
UVa Exchange ServiceUVa's centralized calendar system for employees, which integrates with email, mobile devices, and SharePoint
|
Change your Eservices password, following the instructions directly above. |
UVa GmailUVa student and alumni email provider
|
|
Home Directory ServiceOnline file storage for backup copies of your important academic files, and access to Web publishing
|
|
UVa Microsoft Windows Live@eduUVa student email provider |
|
“Permanent” PasswordOnly for students who entered after Fall 2009 (not Summer 2009 or any other term)
|
Follow the steps outlined in #4 of the Quick Password Wizard above. |
Proxy ServerFor accessing restricted resources (such as library journals and Software Central downloads) remotely/from off-Grounds
|
From Proxy Server Account Management, choose your login method and then you may change your password. |
SharePointMicrosoft portal for document management and collaboration online
|
Change your Eservices password. |
Student Information System (SIS)UVa’s online system for applications to the University; the official course catalog; course enrollment; grades; official and unofficial transcript requests; and financial aid information and tuition payment
|
|
“Temporary” PasswordOnly for students who entered after Fall 2009 (not Summer 2009 or any other term) |
|
UVaCollabCourse management, online collaborations, and personal file storage through My Workspace
|
|
UVaAnywhere & UVaAnywhere-Lite (VPN)For accessing restricted resources (such as library journals and Software Central downloads)remotely as if on the UVa network
|
Download a new personal digital certificate. |
How to Change Your Password for Other Computing Accounts
| Computing Account/What It’s For | How to Retrieve or Change Your Password |
|---|---|
Faculty Web ServerFor faculty.virginia.edu websites |
|
Independent Organizations Web ServerFor indorgs.virginia.edu websites |
|
Integrated SystemUVa’s Human Resources website for employee self-service (e.g., viewing payslips and W-2s)
|
See the Integrated System FAQ. |
MySQL ServersFor dbm2/dbm1 (Web-enabled database hosting)
|
|
people.virginia.eduFor personal websites at people.virginia.edu (the URL will always have a tilde ~ followed by your computing ID, e.g., people.virginia.edu/~mst3k)
|
Change your blue.unix password. |
Research Computing SystemsFor computation/memory intensive research-related programs on the high-performance computing clusters
|
Change your blue.unix password. |
Student Council Web ServerFor student organization (CIO) websites
|
Email your password change request to scs-admin@virginia.edu. |
VPN for Mainframe Only(Mercury & Integrated System) Information Warehouse users with no Oracle responsibilities: Log into the Cisco VPN client prior to making connections to Mercury
|
Use the VPN for Mainframe Only Password Management page. |
VPN for Mainframe/Oracle(Mercury & Integrated System) Information Warehouse users with Oracle responsibilities: Log into the Cisco VPN client prior to making connections to the Integrated System or Mercury
|
Use the VPN for Mainframe/Oracle Password Management page. |
www.virginia.edu websitesFor www.virginia.edu websites |
|
web.virginia.edu & fusion.web.virginia.edu websitesFor hosting of ASP/.NET/ColdFusion Web applications and sites using Microsoft server technologies
|
Change your Eservices password or email itc-microsystems@virginia.edu. |
If you have a question regarding these instructions, contact the ITC Help Desk or ITC Accounts Office.