ITC Computing Accounts

Lost Passwords/Changing Passwords

Which Password Do You Need to Recover or Reset?

Instructions for Retrieving or Changing Your Passwords

Important Note: You must know an existing password to be able to change it.

Computing Account/What It’s For How to Retrieve or Change Your Password

NetBadge

Verifies your identity as a valid user of the UVa website or online resource you are trying to access
NetBadge is not a UVa computing account in itself. Instead, it uses your UVa ID and password from your other computing accounts. So, to change the password you use for NetBadge, change the password to any of the following accounts that you have:

You may also log into NetBadge using a personal digital certificate instead of your computing ID and password.

Applicant System

For applicants for admission to UVa through the SIS

 

Change your password on the Applicant Student Center page.

blue.unix

For logging into UNIX clusters, research computing clusters, and for posting to www.virginia.edu, people.virginia.edu, and other websites hosted on ITC UNIX or Linux Web server clusters, such as faculty.virginia.edu or indorgs.virginia.edu

Did you change your originally-assigned password?

  1. No: Retrieve it by simply returning to the Responsible Computing Quiz.
  2. Yes, and I remember it: To reset, use the passwd command at a UNIX prompt or go to the Unix Management page, log in, and select “change your password.”
  3. Yes, but I don’t remember it: Call (434) 924-HELP or email accounts@virginia.edu from a UVa email account.

Central Mail Service (CMS)

UVa’s legacy homegrown email service provider (faculty and staff only)

Did you change your originally-assigned password?

  1. No: Retrieve it by simply returning to the Responsible Computing Quiz.
  2. Yes, and I remember it: To reset—
    1. Go to the UVa email switchboard (selecting your CMS account if necessary) and log into WebMail through NetBadge.
    2. Click on the Settings tab on the top of the page.
    3. Click on the Change Password link on the left under CMS Settings and follow the instructions.
  3. Yes, but I don’t remember it: Call (434) 924-HELP or email accounts@virginia.edu from a UVa email account.

UVa Exchange Service

UVa’s centralized calendar system for employees, which integrates with email, mobile devices, and SharePoint

 

Follow the procedure outlined below to change your Eservices password.

Eservices

For networked printing, UVa Exchange Service, public computer access, Premium Server clients, administrative operations, SharePoint

Did you change your originally-assigned password?

  1. No: Retrieve it by simply returning to the Responsible Computing Quiz.
  2. Yes, and I remember it: To reset—
    1. Go to the Eservices Management website and log in through NetBadge.
    2. Click Account Management.
    3. Select Change your Eservices password and follow the instructions for authentication and password resetting.
  3. Yes, but I don't remember it: Call (434) 924-HELP or email accounts@virginia.edu from a UVa email account.

Faculty Web Server

For faculty.virginia.edu websites
  • If you use SFTP (secure FTP) or secure logins to manage: Follow the procedure outlined above to change your blue.unix password.
  • If you use Home Directory, map network drive, or Connect to Server to make an SMB connection to the site: Follow the procedure outlined above to change your Eservices password.

UVa Gmail with Google Apps

UVa student and alumni email provider

 
  • If you access your UVa Gmail account via the Web (using UVa’s email switchboard): Change one of your passwords associated with NetBadge.
  • If you access your UVa Gmail account via an email program on your computer (using POP or IMAP): Change your password according to our FAQ.

Home Directory Service

Online file storage for backup copies of your important academic files, and access to Web publishing

 

  • If you access Home Directory via software on your own computer: Follow the procedure outlined above to change your Eservices password.

  • If you access Home Directory via the Home Directory Service Web interface: Follow the procedure outlined above to change your blue.unix password.

Independent Organizations Web Server

For indorgs.virginia.edu websites
  • If you use SFTP (secure FTP) or secure logins to manage: Follow the procedure outlined above to change your blue.unix password.
  • If you use Home Directory, map network drive, or Connect to Server to make an SMB connection to the site: Follow the procedure outlined above to change your Eservices password.

Instructional Toolkit

UVa’s legacy online course management system (being placed in read-only mode as of Fall 2009; all new course sites must be created in UVaCollab)

 

See the Toolkit Account page.

Integrated System

UVa’s Human Resources website for employee self-service (e.g., viewing payslips and W-2s)

 

See the Integrated System FAQ.

ISIS

UVa’s legacy system for course enrollment, grades, transcript requests, etc. (replaced by SIS as of Fall 2009)

 
  • If you are a student: Use the password reset option on the ISIS login window.
  • If you are a faculty or staff member: Contact your designated department security person.

UVa Microsoft Live@edu

UVa student and alumni email provider
  • If you access your UVa Live account via the Web (using UVa’s email switchboard): Change one of your passwords associated with NetBadge.
  • If you access your UVa Microsoft account via an email program on your computer (using POP): Change your password according to our FAQ.

MySQL Servers

For dbm1/dbm2 (Web-enabled database hosting)

 

people.virginia.edu

For personal websites at people.virginia.edu (the URL will always have a tilde ~ followed by your computing ID, e.g., people.virginia.edu/~mst3k)

 

Follow the procedure outlined above to change your blue.unix password.

Proxy Server

For accessing restricted resources (such as library journals and Software Central downloads) remotely/from off-Grounds

 

From Proxy Server Account Management, choose your login method and then you may change your password.

Research Computing Systems

For computation/memory intensive research-related programs on the high-performance computing clusters

 

Follow the procedure outlined above to change your blue.unix password.

Student Council Web Server

For student organization (CIO) websites

 

Email your password change request to scs-admin@virginia.edu.

SharePoint

Microsoft portal for document management and collaboration online

 

Follow the procedure outlined above to change your Eservices password.

Student Information System (SIS)

UVa’s online system for applications to the University; the official course catalog; course enrollment; grades; official and unofficial transcript requests; and financial aid information and tuition payment

 
  • If you are a current student, faculty, or staff member: Change one of your passwords associated with NetBadge.
  • If you are an applicant for admission to UVa or a newly-accepted student: Follow the procedure outlined above for applicant passwords.

UVaCollab

Course management, online collaborations, and personal file storage through My Workspace

 
  • If you log into UVaCollab using NetBadge: Change one of your passwords associated with NetBadge.
  • If you log into UVaCollab using an external, non-UVa account (the “Other Login” option): Go to UVaCollab Lost Passwords.

UVaAnywhere & UVaAnywhere-Lite (VPN)

For accessing restricted resources (such as library journals and Software Central downloads)remotely as if on the UVa network

 

Download a new personal digital certificate.

VPN for Mainframe Only

(Mercury & Integrated System)

Information Warehouse users with no Oracle responsibilities: Log into the Cisco VPN client prior to making connections to Mercury

 

Use the VPN for Mainframe Only Password Management page.

VPN for Mainframe/Oracle

(Mercury & Integrated System)

Information Warehouse users with Oracle responsibilities: Log into the Cisco VPN client prior to making connections to the Integrated System or Mercury

 

Use the VPN for Mainframe/Oracle Password Management page.

www.virginia.edu websites

For www.virginia.edu websites
  • If you use SFTP (secure FTP) or secure logins to manage: Follow the procedure outlined above to change your blue.unix password.
  • If you use Home Directory, map network drive, or Connect to Server to make an SMB connection to the site: Follow the procedure outlined above to change your Eservices password.

web.virginia.edu & fusion.web.virginia.edu websites

For hosting of ASP/.NET/ColdFusion Web applications and sites using Microsoft server technologies

 

Follow the procedure outlined above to change your Eservices password or email itc-microsystems@virginia.edu.

If you have a question regarding these instructions, contact the ITC Help Desk or email accounts@virginia.edu.

© 2009 by the Rector and Visitors of the University of Virginia.

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